Have you ever walked into a doctor’s office thinking you already knew what you needed? Maybe you saw an ad for a new medication or read online that a certain test could solve your health concerns. While being proactive about your health is great, sometimes what we want isn’t what’s best for us.
Doctors face a tricky balance—keeping patients happy while ensuring they receive the right treatment. According to Medscape, saying no to a medication, procedure, or test can be frustrating for a patient, but physicians have good reasons for doing so. Here’s how they navigate these tough conversations:
1. Listening First, Explaining Second
Patients often come in with an idea of what they need, but doctors like Dr. Dara Kass believe the key is to understand why they think that. By hearing patients out, doctors can address the real issue and offer a better solution.
2. Helping Patients Rethink Their Requests
Just because something is trending doesn’t mean it’s right for everyone. Plastic surgeon Dr. Peter Lee suggests taking a step back and educating patients on what’s actually best for their health goals, rather than just saying no outright.
3. Prioritizing Safety Over Demand
Some treatments or procedures simply aren’t safe for certain patients. Dr. Samuel Lin emphasizes that a patient’s medical history plays a huge role in what’s appropriate for them. Safety should always come first.
4. The Hidden Costs of Unnecessary Tests
That MRI you saw recommended online? It might not only be unnecessary but could also come with a hefty bill. Dr. Kass reminds patients that tests aren’t always the answer—and sometimes, they add financial stress without providing useful results.
5. Accepting That Not Everyone Will Be Happy
Even when doctors explain their reasoning, some patients might still be upset. Negative reviews are part of the job, but as Dr. Jody Levine points out, transparency and honesty build trust in the long run.
At the end of the day, a good doctor’s job isn’t to say yes to everything—it’s to ensure you get the safest and most effective care possible. So next time your doctor says no, remember: they’re looking out for you.
